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Índice

 

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Objective

The objective of this guide is to present the procedures required to use controlled copies.

 

Requirements

The requirements to use the controlled copy are:

  • The Controlled copy printing of Microsoft® Office files (Word and Excel®), does not work in Linux®, because it requires Microsoft® Office installed on the server and client. Remember that for machines with 64-bit operating systems, you must use the 64-bit Microsoft® Office.
  • To use the controlled copy with a server running Windows 7, or Windows server 2008, it is extremely important to update from Windows Update. Some essential components for the controlled copy process do not come by default with the installation of Windows and Office, and it is necessary to update them so these packages are installed. 
  • To update the properties of the file, it is necessary to mark the attribute Update Controlled copy properties? at the posting of the document, as shown in the figure.

 

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Controlled copy

In some installations, the following error occurs: "java.lang.NoClassDefFoundError: null" when printing Microsoft® Office documents. In this case, some settings must be made on the service:
 

 

PDF files

When using PDF files, there may be situations when the controlled copy is not printed, when it involves Linux ® server and Windows ® client. This can occur due to IP mapping. To detect this situation, we recommend that you simulate the situation as follows:

(a) Open the Java™ console and copy the URL of the file located right after the String printDocument;

(b) paste the URL on the browser and check if the file opens normally.

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If the Java Console isn´t enabled, you can enable it in the Java Control panel.

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Variables for use in Controlled copy

Properties that update when the document is displayed:

Variable
Description
Webdesk.AuthorAuthor of the document
Webdesk.activeActive document
Webdesk.DocumentDocument code

Webdesk.Publisher

Publisher of the document
Webdesk.Version

Document version

Webdesk.DescriptionDocument description 
Webdesk.DestinationAreaArea 
Webdesk.ApprovedOnDate when the document was approved
Webdesk.CreationDateDocument creation date 
Webdesk.ExpiresOnDocument expiration date 
Webdesk.FirstVersionDateDate of first version 
Webdesk.LastUpdateDateLast Updated: 

 

Properties that update when the document is printed:

Variable
Description
Webdesk.PrintDatePrint Date 
Webdesk.PrintedDocument.AreaResponsible Responsible for the area 
Webdesk.PrintedDocument.DescriptionDocument description
Webdesk.PrintedDocument.NumberDocument number
Webdesk.PrintedDocument.VersionDocument version 
Webdesk.PrintedDocument.PrintRequesterRequester/Requestor

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