Índice

Objective

The objective of this guide is to present the procedures required to use controlled copies.

Requirements

The requirements to use the controlled copy are:

The Controlled copy printing of Microsoft® Office files (Word and Excel®), does not work in Linux®, because it requires Microsoft® Office installed on the server and client. Remember that for machines with 64-bit operating systems, you must use the 64-bit Microsoft® Office.

To use the controlled copy with a server running Windows 7, or Windows server 2008, it is extremely important to update from Windows Update. Some essential components for the controlled copy process do not come by default with the installation of Windows and Office, and it is necessary to update them so these packages are installed.

To update the properties of the file, it is necessary to mark the attribute Update Controlled copy properties? at the posting of the document, as shown in the figure.

TOTVS Fluig > Impressão de cópia controlada > image2014-8-27 16-41-17-1.png

Controlled copy

In some installations, the following error occurs: "java.lang.NoClassDefFoundError: null" when printing Microsoft® Office documents. In this case, some settings must be made on the service:

On the Windows® service screen, access the properties of the Fluig service, as shown in the image below:

TOTVS Fluig > Impressão de cópia controlada > image2013-9-24 18:0:38.png

You must configure an administrator user to execute the service.

Make sure that this user has full control over the directories of the volume.

TOTVS Fluig > Impressão de cópia controlada > image2013-9-25 14:23:2.png

On the Windows® service screen, it is also necessary that the Print Spooler service is started on the machines where the printing will be carried out.

TOTVS Fluig > Impressão de cópia controlada > image2013-9-25 14-25-52-2.png

PDF files

When using PDF files, there may be situations when the controlled copy is not printed, when it involves Linux ® server and Windows ® client. This can occur due to IP mapping. To detect this situation, we recommend that you simulate the situation as follows:

(a) Open the Java™ console and copy the URL of the file located right after the String printDocument;

(b) paste the URL on the browser and check if the file opens normally.

TOTVS Fluig > Impressão de cópia controlada > image2013-9-25 15:55:53.png

If the Java Console isn´t enabled, you can enable it in the Java Control panel.

Variables for use in Controlled copy

Properties that update when the document is displayed:

Variable	Description
Webdesk.Author	Author of the document
Webdesk.active	Active document
Webdesk.Document	Document code
Webdesk.Publisher	Publisher of the document
Webdesk.Version	Document version
Webdesk.Description	Document description
Webdesk.DestinationArea	Area
Webdesk.ApprovedOn	Date when the document was approved
Webdesk.CreationDate	Document creation date
Webdesk.ExpiresOn	Document expiration date
Webdesk.FirstVersionDate	Date of first version
Webdesk.LastUpdateDate	Last Updated:

Properties that update when the document is printed:

Variable	Description
Webdesk.PrintDate	Print Date
Webdesk.PrintedDocument.AreaResponsible	Responsible for the area
Webdesk.PrintedDocument.Description	Document description
Webdesk.PrintedDocument.Number	Document number
Webdesk.PrintedDocument.Version	Document version
Webdesk.PrintedDocument.PrintRequester	Requester/Requestor