Structure
The main focus is the management and control of non-conformities found production processes or services offered, registering these specific forms, next to register actions, as well as corrective, preventive or improvement forms.
Next, the actions are linked to teams of people responsible for its running to potential causes, costs and documents of revision.
By various processes, the System allows to inquire regarding follow-up of Action Plan realization steps.
Hence, some of the main processes of Non-Conformity Control environment are:
| • | Register of responsible users with respective departments. |
| • | Register of products and complements. |
| • | Register of tables of causes, effects, sources and categories of problems. |
| • | Register of customers and suppliers and cross references between product and supplier, and among product and customers. |
| • | Register of dispositions, i.e., the first actions to be taken in case of non-conformity. |
| • | Register of types of problems, classified into categories. |
| • | Generation of non-conformity forms and actions, corrective, preventive or improvement. |
| • | Register of step application actions. |
| • | Register of teams responsible for running actions, linked to departments, users and tables. |
| • | Register of potential causes of actions, for forms register. |
| • | Register of documents to be reviewed after the actions. |
| • | Register of implied costs on non-conformity actions. |
| • | Inquiry Follow-up of action steps of pending actions. |
| • | Generate and issue reports for processes and transactions check up. |