Pending Issues

This routine aims at showing and or updating write-offs of pending issues concerning Stages/Steps of Action Plan and Occurrence/Non-conformance Form.

Pending Issues are displayed through the terminal itself, via e-mail or Workflow, concerning only the user logged on. To know other users' pending issues, these users must access the system with their respective passwords.

You can check your pending issues as soon as you log on because the system indicates that there are pending issues for you and asks if you want to view them at this moment, before performing any other operation. If you confirm it, the routine Pending Issues is opened.

Procedures

Writing off pending issues:

1. By accessing the routine Pending Issues, the window Maintenance of Pending Issues is displayed subdivided into folders:
• Stages/Steps Folder
• Action Plan Folder
• Occurrence/Non-conformance Form Folder
2. Select the folder you want.

Tip:

After writing off all Stages/Steps, Action Plan and Occurrence/Non-conformance Forms related are automatically written off.

Write-offs of stages generating pending issues for the respective users in charge can be random or parallel, disregarding the inclusion sequence. For this, you must configure the parameter MV_QNCBALE.

See also

To check Occurrence/Non-conformance Form Register, see the topic Occurrence/Non-conformance Form.

To check Action Plan Register and its Stages/Steps, see the topic Action Plan.