SFA - Sales Force Automation - Handheld

The Sales Force Automation environment for handhelds provides sales reps a feature set for taking and filing customer orders in the field, which are transmitted so back office can issue the invoices.

SFA - Sales Force Automation accelerates customer service by helping you track the sales visit itinerary, reached goals, customer billings, product details and stock availability, update customer data, and more. It also allows orders to be added from customer, product, price, and payment condition tables.

This system offers you various features, with all the information you need for servicing your customers available in your handheld device.

The back office system, whether it is Protheus or not, must provide each sales rep such data individually, so that each sales rep may access only his/her own customers.

The entire handheld productivity process is accomplished through MCS (Mobile Connectivity Studio).