Introduction

The Microsiga Protheus® Non-Conformity Control offers enough features to control the Quality Assurance process.

The main functions to catalog are the deficiencies and problems when developing procedures, managing processes, follow up action realization steps, corrective, preventive or improvements.

Below are some of the Quality Management topics:

• To create a data basis integrated, in local network, with all necessary information to quality.
• To deploy the insured quality, to obtain reduction of no-conformities and improve the using.
• To satisfy clients, through a continuous improvement method, providing a better competitive advantage over its competitors.
• To help in transaction between detect and prevent.
• To speed up Quality Guarantee organization, facilitating the use of NBR ISO 9000 rules.
• Make access to information significantly easier for internal and external quality audits.
• To reduce carried out control number, transferring to the production the responsibility of producing with quality.
• To keep reliable history, allowing a efficient traceability with documentation.
• To provide information about suppliers and items, allowing its improvements, sending them to the reality of partnership as well to the reality of ensured quality.
• To keep non-conformities forms found during production, receipts, maintenance, management and with the clients.
• To allow dispatch to issue quality certificates (including to export) without Quality Management supervision.
• To create responsibilities levels (very well defined) to all related elements.
• To manage procedures to perform tests, maintenances, managements, etc.
• To provide grants to managers take decisions, supplied by reliable and practical information.
• To keep all company documents rigorously updated and distributed.
• To keep history and to control corrective actions that are in process.
• Enable registration/control of documents that are not controlled.