Non-conformance
Non-conformities deal with the occurrences seen during an evaluation or audit, that does not agree with the procedures and instructions pre-established by the Quality Management or norms.
Management of these occurrences is fundamental for a good work, based on them providences will be taken to solve the problems, calls Corrective, Preventive or Improvement Actions.
Deals with the registration and register of the occurrence/non-conformity. The responsible for the detailed register of all pertinent problems and on the field Description, it is possible to type more details.
Allow the Action Plan register, specific to each occurrence/non-conformity found, specifying problem solution terms and action details, making available also the field Description to improve action detailing.
Allow to control pending actions, by means of terms entered on the Action Plan and on the Occurrence/Non-Conformity Form.
| • | Follow-up |
This resource allows to check, in summary, the register of occurrences/non-conformities previously shown. The options are:
| • | Steps; |
| • | Users; |
| • | Statistics. |