Credit Analysis and Loyalty

The Credit Analysis and Loyalty environment is defined as an important tool to assist the sale management, by means of credit analysis of individuals and legal entities.

Based on the information provided in the customer file, the service in the department in charge of the credit evaluation and creditworthiness can be sped. By this strategy adopted, the system can be kept more strict or more flexible, which allows owning bigger or smaller risks on the credit operation.

The act of selling credit implies unknown risk and trust, which does not define the making of a good or bad.

The risk is something constantly present in out lives and business, and it is up to us to administrate it as best as possible. This way, this environment makes this need feasible, in order to help making decisions of credit operation.

In order to understand the nomenclatures used during this help Glossary.

This environment allows the registration and control of all stages involving the customer's credit evaluation, with the main characteristics:

Register customers, entering:
Occupation
Kinship Level
Dependants
Personal, professional, card and banking references
List of documents delivered
Define safety log of information
Register stations/ sale spots
Register financial administrators
Register document types
Register banks
Register cards
Cards Configuration
Sending and receiving of file of cards
Register social, economic and cultural questionnaire
Register scripts for:
Credit limit
Credit Analysis
Identification of Stores
Queries
Customer classification
Logs
Monitor
Sales Processes
Financed sale
Credit Blockage/Release
Credit system line
Integration with Store Front routines
Credit Limit
Installment Statement
Send customer to credit system
Measure line time
Bill Collection
Integration with environments:
Control of Stores
Front Store

 

Tip:

You can perform sales from the Assisted Sales, Point of Sales and Telesales interfaces integrated to environment Credit Analysis and Loyalty through the configuration of IP (Internet Protocol) of the Web Services. provider.

The IP configuration can be made by means of:

Station registration (when load balance is not used)
Mp8Srv.ini (or TotvsAppServer.ini in P10)