Return Folder
In this option, the business agent can add the return of a customer's product through inflow invoice.
All returns registered in the system can be changed or deleted as long as information has not been sent to the back office.
Returned products do not rebuild the balance of business agent's vehicle. The product must be sent to the back office.
Procedures
Accessing the collection folder:
| 1. | After starting a sales transaction, click the Return folder. |
The return window is displayed with the following options:
| • | confluencepage-67a2835c-e228-4eee-9afb-a7b201ee3364 |
| • | admin-IN-c90defc2-7609-4c54-bf05-ec66a6fef3ee-1508157842149-4b4a7174-dbcc-4668-b560-73251c4b5419 |
| • | admin-IN-c90defc2-7609-4c54-bf05-ec66a6fef3ee-1508157842149-b8612547-df1f-4ddb-a515-0b4c0aa1fc91 |
| 2. | After running the operation you want, click the Service menu. |
| 3. | Select Return. |
The system returns to the business visit window.