Changing a Return

In this return option, you can change a return made as long as information has not been sent to the back office.

You can change the order added or add new products into the same order for return.

Procedures

Changing a return:

1. In the return folder, select the return you want.
2. Click Change.

A window is displayed for change.

3. In this window, select the product added into the order and change the required information.

If you want to add a new product into the same order, you must follow the same procedure of the topic confluencepage-d201c532-9b49-4028-9026-a9dfe0aff70b.

4. After changing it, click the Main folder.

Information about the return order changed is displayed.

5. Use the arrows on the right of the window to check information.
6. Check data and click Save.

A window is displayed for confirmation.

7. Click Confirm.

A message is displayed for confirmation.

8. Click OK.

The system returns to the return folder.