Service Payment Cancellation (RP Cancellation)

The Service Payment Cancellation integration (RP Cancellation) aims at generating the lots as well as sending service payment cancellation data of acquisition register previously registered at Siscoserv.

Procedures

To generate Service Payment Cancellation (RP Cancellation):

• To have a payment for some service or addition with the SISC Status field displaying Waiting for Cancellation at Siscoserv.
• Reverse the process payment and save it.

 

1. At Int. SISCOSERV, at the Service Payment Register menu, click on the Not Sent folder and then click on Generate File Lot.
2. On the screen it will show, click on Next.
3. Select the lot required and click Next.

 

To send Service Payment Cancellation (RP Cancellation):

1. At Int. SISCOSERV, at the Service Payment Register menu, click on the Not Sent folder and then click on Send File Lot.
2. On the screen it will show, click on Next.
3. Confirm the messages displayed and click on Next.

 

To process Service Payment Cancellation (RP Cancellation):

1. At Int. SISCOSERV, at the Service Payment Register menu, click on the Integrated folder and then click on Process.
2. On the screen it will show, click on Next.
3. Select the wanted document and click Next.