Closing

This routine registers Service Request (SR) of maintenance. SR is a stage previous to Service Order. You can register SR without defining Asset and indicating local of occurrence for evaluation.

If during adding/change of service request there is other request for same asset/location with the same service type, you will receive a warning message and you can continue process by not considering it or cancel it.

You can establish if answering satisfaction survey is mandatory or not in parameter MV_NGPSATI configuration.