Before starting the deployment process, filling out registers and making transactions, some data that configure Call Center module must be checked in Configurator module and, if necessary, Microsiga Protheus® enables you to change them, according to the needs of each module.
These data are parameters and tables that must be properly filled out for the system to operate smoothly. Besides, the Operational Flow guides the user during registration and execution of some routines, necessary to enable a proper work of the system.
In Configurator,module, check the following topics: