The return invoice is issued whenever an Outbound Invoice is generated and, for some reason, must return to the company. An invoice can be canceled by three possible ways:

• Simply deletion of an invoice entered wrongly.

This option is made on the screen itself and reverses all the updates made in the register (update of stock, order, bill portfolio, tax records, and accounting entries).

• The customer did not receive the goods.

In this case, the issued invoice is returned, and the issuer must prepare an Inbound Invoice. This invoice takes the tax code 199 and, since there is an authorization from the Tax Office, it can be printed in the document used for sales. Enter data in Inbound Document and follow the same procedure used in a purchase.

Data are saved in the files Inbound Invoice Items and Inbound Invoice Header. If the content of the field Generate Trade Note (F4_DUPLIC) is S, a discount bill (Credit Notes) is generated for the customer in the file Accounts Receivable.

The program (AdvPL language) for issuing the invoice must be able to print this type of invoice.

• The customer received the goods and a made a return with his own invoice.

Procedure similar to the previous one, but the tax code is X3X. If the content of the field Generate Trade Note is S, a discount bill (Credit Note) is generated for the customer in the file Accounts Receivable (SE1).

Returns are valued by the cost of the day and not by the cost of the outflow. The number of the original invoice must be entered in the field meant for each item.

To generate a Sales Order automatically, when the invoice is of type Return, enable the use of the field Generate SO (D1_GERAPV), through the Configurator module.