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Informações
Support - Contact Center

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Do you need help with any other subject?

Use our TOTVS CONTACT CENTER

You can access tools such as Online Service, Technical Support, and Package Download

Knowledge Base





Cumulative Package

TOTVS is pleased to announce the availability of the ECD/ECF 2022 Cumulative Packages for download.

Last published on: 06/28/2022

12.1.33 - 12.1.2210

Ensure a faster and simpler delivery. For further information, access the link: ECF / ECD Validator


IMPORTANT:

For correct generation and secure data transmission, it is necessary to update the CTB cumulative package and the BINARY, LIB, and DBACCESS artifacts. 

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If your release/version is not listed here, contact your Business Solutions Manager.

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If you already have membership, open a ticket (support.totvs.com) and request the upgrade package.

Help Center

Configure the Help Center on your Protheus. With it, by pressing F1, you will see a list of documents related to the routine.

Visit: Initial setup to enable the Help Center on Protheus


The CHATBOT is a robot capable of interacting with customers in intelligent conversations, as it can solve the most frequent questions, announce our events, provide the necessary parameter settings for the best use of the product, and make available the important product packages for legal deliveries.

Our CHATBOT is available at the TOTVS Support Portal.

Tip:

Configure the Help Center on your Protheus. With it, by pressing F1, you will see a list of documents related to the routine. Link with setup instructions:

(estrela) Initial setup to enable the Help Center on Protheus