There are situations where you can request a more detailed log. One of these logs is the LogProfiler, using mainly to detect sluggish problems. Below the procedure for a proper generation:

Note:
The procedure must be executed in an Appserver dedicated and in exclusive mode, that is, where no other user is accessing the environment, and no Job is in execution.
 

First, stop the Appserver server - Open appserver.ini file of this Server and add, in the environment section, the LogProfiler=1 command. Example:

[Environment]
...
LogProfiler=1

 
[- Check whether there is, in the appserver.ini file, in the [General] section, the Consolelog=1 row. If negative, add this row.

- In the Appserver folder, rename console.log file for console.bak - Restart Appserver server

- Access only a routine in which sluggish is occurring - Close Smartclient

- Stop Appserver service - Rename a new file console.log generated for console_lentidao.log

- Restart Appserver service

- Send files console_lentidao.log and console.bak so the support can evaluate